Schedule your Meet & Greet

Some dogs feel overwhelmed by a new environment initially or, even if they thrive in a social group, may find it a challenge to disengage from activity time or may find a kenneling experience stressful.

Our Daycare or Boarding Prep programs provide:

• slow exposure
• emotional support 
• confidence-building 
• one-on-one engagement
• positive and nurturing experiences
   

Prep is not a setback—it is a respectful way to help dogs feel safe in a new environment and with new people.

Many dogs who start with Prep later join Confidence, Social or Personal Play Daycare comfortably once emotional safety is established.

If a dog shows handling concerns or significant emotional distress at a standard Meet & Greet, we pause daycare and schedule a Training Meet & Greet with a certified trainer.

This ensures:

• safety for your dog and our team
• emotional clarity instead of overwhelm
• realistic expectations and planning
• behavioural support before embarking on a daycare or boarding pathway

These feelings are very normal. We go slowly, provide emotional support, and never force a dog into activity or social interaction before they feel safe and create experiences to build their confidence.

We always respond to comfort or stress signals. If at any point during the Meet & Greet your dog indicates they are overwhelmed or overstimulated, we restructure where we are in the Meet & Greet to support your dog's decompression and regulation. 

Group play is not required to benefit from daycare. In our Personal Play daycare, dogs can engage in enrichment, exploration, companionship with another dog if appropriate, or purposeful individual interactions with a team member.

That’s okay. Some dogs feel more regulated, secure, or fulfilled with one-on-one attention. We support that preference without judgment.

We begin with either Daycare or Boarding Prep or training so confidence can grow gently.

If your dog demonstrates such nervousness, anxiety or discomfort that we deem it not in their best interest to complete our regular Meet & Greet, we will refer to our Daycare or Boarding Prep program. 

We pause progression toward daycare until a Training Meet & Greet can be completed with a certified trainer. This allows us to understand needs more thoroughly and build a safe plan.

The Daycare or Boarding Prep program's goal is to build your dog's comfort with us and in our environment so that they feel emotionally secure that they can be referred into one of our daycare pathways or be comfortable enough to be boarded. Our trainer will develop with you a schedule of visits that best matches your dog's needs.

An intake and assessment session with the trainer to discuss your goals, your challenges, your dog's emotional state and behaviours. We identify preparation steps, comfort strategies and training needs.

Not at all. It is proactive and supportive. Our goal is to protect emotional wellbeing and safety—not label dogs or limit success.

Training Meet & Greets are scheduled directly with our team so we cross-reference your schedule and the trainer's schedule and book in the best time. Because training goals and histories vary widely, we begin with a conversation to determine the most appropriate next step and avoid unnecessary or mismatched sessions. 

In order to best guide your dog into the activity program best suited to them, we need to observe their comfort in our environment, away from you, and with us. If they indicate they are feeling emotionally safe and comfortable, we then assess their social interest, confidence and communication.

Additionally, we want you to fully understand our philosophy, our mission and our values and how the work we do with your dog while with us is intended to support your overall goals for your dog.

All dogs who will be attending daycare or boarding must complete a Meet & Greet.

We conduct Meet & Greets seven days a week at various times of day. Once you set up your account and login, you will be able to view upcoming available Meet & Greet times. If you do not see a time that works with your schedule or need special accommodate, please contact us.

A Meet & Greet is $20 plus gst.

• When you first arrive, we'll ensure we have current vaccination records on file and all agreements are signed. You may provide any additional information you feel is relevant for a fulsome assessment and observation.
• Once the assessor takes your dog into the back areafor the Meet & Greet, we ask that you wait in your car until we wave you back in.
• Our assessors will then spend time with your dog. We will only introduce your dog to another dog if your dog is indicating they are emotionally secure with us and in our environment.
• We video the assessment and will debrief with you after. 

A Meet & Greet is 30 minutes long.

A First Day of Daycare must be completed within two weeks of the Meet & Greet completion.  If more than two weeks passes from the Meet & Greet date, a new Meet & Greet must be booked.